We're headed into a dangerous time, when our society is run on digital platforms, and UX isn't leading the way to ensure that those tools are usable. While the best-trained (and highest-paid) UX professionals are put to work optimizing the exploitation and deception of online users, New Yorkers continue to die from Covid, because there's no easy way to schedule a vaccine visit.
The answer is, as with most matters: It depends. Depending on the type of content you’re working with and the kind of information you’re asking for, it could easily either be one checkbox or two radio buttons. The collection of answers above can hopefully help you make a more informed decision. But as with all user interfaces, nothing beats the input you can get from user testing and research. So hopefully the answers above can at least serve as a starting point in situations where you need more to make a decision.
This is where another Sentry feature comes into play. After you’ve signed up and configured everything, head to the Performance section and you’ll see which transactions are getting better over time and which have regressed, or gotten slower
In this case, we were given expectations of what content would be displayed and where, and those expectations ended up being misleading. We now have to re-orient ourselves to where the content ends up being displayed.
When the skeleton screen doesn’t match the outcome, we’ve created confusion and frustration that will overcome any benefit you might have gotten from trying to handle that delay in a better way.
[…] sans bonnes performances techniques, l’UX de nos produits ne vaut rien. Tu pourras faire les formulaires les mieux conçus de la Terre, mais si tu as des pages qui mettent 10 secondes à se charger, tu peux fermer boutique.
À l’heure de la dématérialisation complète des services publics, de « l’entreprise digitale », de la prévalence des services web au détriment des guichets physiques, se dessine sous nos yeux une société à deux vitesses.
The deep dive helped our team develop best practices that we are able to apply to our work going forward. It also helped us refine a performance mindset that encourages exploration. As we develop new features, we can apply what we’ve learned while always trying to improve on these techniques.
This talk looks at our perception of performance, some of the issues and challenges with our current approach to designing and delivering fast experiences.
How we design, develop and deliver our pages determines our visitor's experience.
"We gave the test to 136 people, and the skeleton screen performed the worst by all metrics. Users in the skeleton screen group took longer to complete the task, were more likely to evaluate their wait time negatively (by answering the first question with “Strongly disagree” or “Moderately disagree”), and guessed that the wait time had been longer than users who saw the loading spinner or a blank screen."
"When someone has a negative experience on mobile, they’re much less likely to purchase from you in the future. So if you want to stay ahead of the curve, you need to prioritize speed within your organization."